Effective 2026-04-30
These Terms of Service (the "Terms") form a binding agreement between you and WebProManager ("we", "us", "our") and govern your access to and use of our website, dashboards, APIs, browser extensions, command-line tools, WordPress plugin, and any related services (collectively, the "Service"). By creating an account, clicking "I agree", or using the Service in any way, you accept these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old and able to enter into a binding contract under the laws of your jurisdiction. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes both you and that organization.
You are responsible for keeping your account credentials, recovery codes, and API tokens secure. You are responsible for everything that happens under your account, including the actions of teammates, agents, and clients you invite. Notify us promptly at support@webpromanager.com if you suspect unauthorized access.
The Service helps you manage WordPress and Webflow sites, including monitoring uptime, applying plugin/theme/core updates, taking and storing backups, running visual regression tests, exposing read-only client portals, and surfacing diagnostics. We may add, remove, or modify features over time. We will not materially reduce functionality on a paid plan during a paid billing period without offering a prorated refund of unused time.
Pricing is shown on the billing page inside the Service and on our marketing site. Subscriptions renew automatically at the end of each billing period until you cancel. Cancellations take effect at the end of the current paid period; you retain access until then. Per-site pricing is calculated daily and prorated through Stripe when you add or remove a site.
All fees are exclusive of applicable taxes, levies, or duties, including value-added tax, which we will collect where we are required to do so. You authorize us and our payment processor to charge the payment method on file.
Refunds are issued at our discretion in the case of clear billing errors. Trials, if offered, are described on the signup page; we may end, shorten, or modify trial offers at any time with reasonable notice. We may offer promotional or referral credits, which expire as stated and are not redeemable for cash.
If a payment fails, we will retry it on a schedule determined by our payment processor and notify you. If the failure is not resolved within fifteen days, we may suspend the Service. Suspension does not waive accrued fees.
Backups produced by the Service are stored encrypted at rest, are retained for sixty days unless you delete or extend them sooner, and are checked for integrity after upload. You may take, download, or delete backups at any time. We make a reasonable effort to verify backup integrity but cannot guarantee successful restoration in every scenario, especially when the source site has changed materially since the backup was taken, when third-party plugins introduce non-portable state, or when storage providers experience outages outside our control.
You agree not to, and not to allow others to:
We may suspend or terminate accounts that violate this section, with or without notice depending on severity. Repeat infringers will have their accounts terminated.
From time to time we make features available labelled "beta", "preview", "experimental", or similar. Beta features are provided as-is, may change or be removed at any time, and are excluded from any uptime commitments. We may collect additional usage data from beta features in order to improve them.
We target 99.9% monthly uptime for dashboard and core API endpoints, measured by our public status page. We do not credit or refund downtime by default, but we will work in good faith with paying customers who experience material, sustained outages. Uptime calculations exclude scheduled maintenance announced at least 24 hours in advance and outages caused by factors outside our reasonable control (third-party providers, force majeure, customer-caused issues, customer-managed sites being unreachable, etc.).
You retain all right, title, and interest in the data you upload, the data we collect on your behalf from your connected sites ("Customer Data"), and any content you author inside the Service. You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, encrypt, back up, and process Customer Data solely as needed to operate the Service for you.
We retain all right, title, and interest in the Service itself, including the connector plugin, dashboard, source code, designs, trademarks, and documentation. No rights are granted by implication.
If you submit feedback, suggestions, or feature requests, we may use them without restriction or obligation.
The Service relies on third-party providers for payments, email delivery, object storage, headless rendering, and integrations such as Webflow. A current list of sub-processors is available on the privacy page. We are not responsible for outages, errors, or security incidents originating with third-party services, but we will assist in good faith with investigation and recovery.
If you believe content hosted through the Service infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c) to support@webpromanager.com, identifying the work, the location of the alleged infringement, and your contact and authority to act. We may remove or disable access to the content and notify the affected customer. Repeat offenders will be terminated.
You will defend, indemnify, and hold us harmless from any third-party claim arising from (a) your or your end users' use of the Service in violation of these Terms or applicable law, (b) Customer Data, or (c) your interference with another customer's use of the Service. We will defend, indemnify, and hold you harmless from any third-party claim that the Service, when used as permitted, infringes that third party's intellectual-property rights, provided you give us prompt notice and reasonable cooperation.
Except as expressly stated, the Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted operation. We do not warrant that backups will always succeed, that updates will not break sites, that visual regression will catch every regression, or that the Service will meet your specific business needs.
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility. Our total aggregate liability for all claims arising out of or related to the Service in any twelve-month period will not exceed the amount you paid us during that period. Some jurisdictions do not allow these limitations; in those jurisdictions the limitations apply to the maximum extent permitted.
You may close your account at any time from Settings » Account. We may suspend or terminate accounts immediately for non-payment, breach of these Terms, suspected abuse, or where required by law. We may terminate inactive free accounts after a reasonable notice period. On termination we retain your data for thirty days to permit export or recovery; after that, account data is permanently deleted. Backups in object storage are retained until the configured retention window expires.
We may suspend the Service or specific features, with or without notice, if (a) we reasonably believe your use threatens the security, integrity, or availability of the Service or another customer; (b) required by law or court order; or (c) you have not paid amounts due. We will restore service after the cause is resolved.
We may update these Terms when the Service changes materially or when required by law. When we do, we will post the new version with an updated effective date and, for material changes, prompt you to re-accept on your next visit and email the address on file. Continued use after the new effective date constitutes acceptance.
You represent that you are not located in, ordinarily resident in, or owned or controlled by an entity in a country or region subject to comprehensive U.S. or EU sanctions, and that you are not on any restricted-party list. You will not export, re-export, or transfer the Service to such jurisdictions or persons.
These Terms are governed by the laws of the jurisdiction in which WebProManager is registered, without regard to conflict-of-laws rules. Disputes will be resolved in the courts of that jurisdiction, except where applicable consumer-protection law guarantees you a different forum. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
These Terms, together with the Privacy Policy and any order forms, are the entire agreement between us about the Service. If any provision is held unenforceable, the rest remains in force. A waiver of any provision in a particular instance is not a continuing waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of substantially all our assets. Notices to you may be sent to the email on file; notices to us must be sent to support@webpromanager.com.
This document is starter language and is not legal advice. Have a qualified attorney review and adapt it to your specific business model and jurisdiction before relying on it.
Questions about this document? Email support@webpromanager.com.